Terms of Service

The terms for using this website and working with Rural Digital.

Last updated: April 26, 2026

These Terms of Service govern your use of ruraldigital.co and, unless a separate signed agreement says otherwise, your purchase or use of Rural Digital services. By using the website, submitting a form, requesting services, accepting a proposal, or continuing to use paid services, you agree to these Terms.

1. Who We Are

Rural Digital provides website strategy, design, development, content management, analytics setup, form workflows, private portals, hosting coordination, maintenance, and related digital services for businesses and organizations.

2. Website Use

You may use this website for lawful personal or business purposes, including learning about Rural Digital, submitting inquiries, and accessing public information. You may not misuse the website, interfere with its operation, attempt unauthorized access, scrape content in a way that burdens the site, upload malicious code, or use the website for unlawful, misleading, infringing, abusive, or harmful activity.

3. Proposals and Scope

Service details, pricing, timelines, deliverables, and assumptions are set in a written proposal, statement of work, invoice, or other written agreement. If there is a conflict between these Terms and a signed written agreement, the signed agreement controls for that project.

4. Client Responsibilities

  • Provide accurate information, timely feedback, approvals, content, brand assets, and access needed for the work.
  • Confirm that you have the rights to use materials you provide, including text, images, logos, fonts, videos, documents, and data.
  • Review deliverables carefully and notify us of issues within the review period stated in the proposal or, if no period is stated, within a reasonable time.
  • Maintain appropriate legal, regulatory, accessibility, privacy, and industry compliance review for your business.
  • Avoid submitting regulated, sensitive, or protected information unless a secure and compliant workflow has been agreed in writing.

5. Fees, Invoices, and Payment

Fees are stated in the applicable proposal, invoice, or plan description. Unless a written agreement says otherwise, setup fees are due according to the invoice schedule, monthly care plans are billed in advance, and invoices are due on receipt or by the due date listed on the invoice. Late payments may pause work, delay launch, suspend support, or result in additional collection costs to the extent permitted by law.

6. Monthly Care Plans

Monthly care plans may include hosting coordination, software updates, uptime checks, analytics review, small content edits, support, and a light development allowance. Unused development time does not automatically roll over unless agreed in writing. Larger changes, new features, new integrations, emergency recovery, compliance work, or out-of-scope requests may require a separate quote.

7. Cancellations and Termination

Either party may cancel ongoing monthly services with written notice unless a separate agreement states a different term. Amounts already due remain payable. If services are cancelled, Rural Digital will make reasonable efforts to provide exports of client-owned content and assets upon request, subject to payment of outstanding balances and technical limitations. Platform-specific functionality, custom code, licensed tools, and hosting configurations may not transfer directly to another provider.

8. Content, Approvals, and Changes

You are responsible for the accuracy, legality, and completeness of your content, including claims about your services, pricing, credentials, testimonials, regulated services, privacy notices, terms, and required disclaimers. Rural Digital may help write or organize content, but final approval belongs to you. Changes requested after approval or outside the agreed scope may affect timeline and cost.

9. Intellectual Property

You retain ownership of your pre-existing brand assets, approved final website copy, original content, and materials you provide. After full payment, you receive the rights described in the applicable proposal for the final deliverables created specifically for you. Rural Digital retains ownership of pre-existing tools, templates, frameworks, processes, reusable code, design systems, components, know-how, and platform infrastructure. We may reuse general skills, ideas, workflows, and non-confidential components in future work.

10. Third-Party Services

Projects may rely on third-party services such as hosting providers, CMS platforms, analytics tools, email providers, payment processors, scheduling tools, maps, fonts, plugins, APIs, or automation services. Third-party services are governed by their own terms, privacy policies, pricing, availability, and security practices. You are responsible for fees and compliance obligations related to third-party services unless a written agreement says otherwise.

11. Regulated Information and Compliance

A standard Rural Digital website, contact form, or portal is not automatically a HIPAA, PCI, financial, legal, medical records, or regulated data system. If your business requires special compliance, security controls, accessibility conformance, retention rules, consent language, data processing terms, or protected information workflows, those requirements must be identified before work begins and included in a written agreement.

12. Privacy

Our Privacy Policy explains how we collect, use, and share information. By using the website or services, you acknowledge the Privacy Policy.

13. Confidentiality

Each party may receive non-public information from the other. The receiving party will use reasonable care to protect confidential information and use it only for the relationship. Confidentiality obligations do not apply to information that is public, independently developed, rightfully received from another source, or required to be disclosed by law.

14. Portfolio Use

Unless you request otherwise in writing, Rural Digital may identify you as a client and display non-confidential screenshots, links, descriptions, and general project details in portfolios, proposals, case studies, and marketing materials after launch.

15. No Professional Advice

Information on the website and in ordinary service communications is provided for general business and website planning purposes. Rural Digital does not provide legal, medical, financial, tax, insurance, or compliance advice. You should consult qualified professionals for those matters.

16. Disclaimers

The website and services are provided on an as-is and as-available basis except as expressly stated in a written agreement. Rural Digital does not guarantee uninterrupted operation, perfect security, specific search rankings, specific traffic levels, specific revenue, or that every third-party service will remain available or unchanged.

17. Limitation of Liability

To the fullest extent permitted by law, Rural Digital will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, lost profits, lost revenue, lost data, business interruption, or third-party service failures. To the fullest extent permitted by law, Rural Digital's total liability for claims related to the website or services is limited to the amount you paid Rural Digital for the specific service giving rise to the claim during the three months before the event giving rise to liability.

18. Indemnification

You agree to defend, indemnify, and hold harmless Rural Digital from claims, damages, liabilities, costs, and expenses arising from your content, your misuse of the website or services, your violation of these Terms, your violation of law, or your infringement of another party's rights.

19. Governing Law and Venue

These Terms are governed by the laws of the State of Washington, without regard to conflict-of-law rules. Venue for disputes will be in the state or federal courts located in Washington unless a separate written agreement requires a different process.

20. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new last updated date. Continued use of the website or services after an update means you accept the revised Terms going forward.

21. Contact

Questions about these Terms can be sent to aaron@ruraldigital.co.